LOUISE ROE ApS complies with the applicable law on personal data in Europe (General Data Protection Regulation, GDPR). Your privacy and security are important to us, which is why your personal data is treated confidentially.

We collect and retain the following personal data in our webshop database, Shopify, and in our invoicing system, Dynamics 365 Business Central: Name, phone number, email, address, and information about your purchase(s). This data is provided by the customer itself.

The information is used to ensure that we can ship your purchase as well as contact you with an order confirmation and tracking number. To handle your order successfully, we pass on your information to our external warehouse and shipping partners, who are committed to keeping your data safe as well. When paying for your order, your payment is handled securely by our payment solution partner Pensopay/Clearhouse or Shopify Payment.

In accordance with Article 5(1)(e) of the General Data Protection Regulation (GDPR), personal data shall be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed. This means that when personal data is no longer necessary, it should be deleted or anonymized as a general rule.

It is the responsibility of the data controller to assess when personal data should be deleted based on the purposes of the processing activities. It is important for the data controller to document the deletion deadlines for each specific processing activity carried out. This is in line with the accountability requirement of Article 5(2) of the GDPR.